Set up Walmart Pay before you reach the register

Set the payment preference deliberately

Walmart Pay supports saved debit, credit and Walmart gift cards. Walmart says it uses an available gift-card balance first unless you turn that preference off. This matters if you are saving a gift for another purchase or need today's charge on a particular card.

Open the app before shopping and check the selected payment method. A replaced or expired card is easier to fix away from a busy checkout. Make sure you can sign in and authorize payment without relying on another person's phone.

• Check the saved card's last four digits.
• Decide whether to spend your gift-card balance.
• Keep enough battery and connectivity to finish checkout.
• Use your account's security controls; do not share verification codes.

Scanning the basket and paying are separate steps

With ordinary Walmart Pay, your items are scanned at checkout. Then open the payment feature and scan the QR code displayed on the register. Review the selected method and finish the prompts. Wait for confirmation rather than assuming that pointing the camera completed a payment.

Walmart's instructions say to apply EBT benefits such as SNAP or WIC before using Walmart Pay for the remaining amount. Ask the associate for help if the transaction needs several payment methods. The app does not make an otherwise ineligible item eligible for benefits.

Find the receipt before starting over

Walmart Pay produces an electronic receipt. Check the app or Purchase History after payment, particularly if the screen briefly loses connection. If the outcome is unclear, ask the cashier to check the transaction before attempting to pay again.

Tap to Pay and Walmart+ scan & go are separate checkout features. A phone that supports a digital wallet still needs the appropriate payment flow. Likewise, scanning a product to check its price does not place it on a paid receipt. Use the feature name shown on your screen to explain a problem to an associate.

Questions that come up